As Boss B*tch is a project that operates using pre-orders to cover our operating costs, please be aware that there will be an extended period between when you place your order and when it will be fulfilled. This is due to us placing all stock orders after pre-orders close. As all of our products are custom and produced in small batches, we have no ready-to-ship stock at this time.

We understand that the wait time between your order and when it arrives can be cause for concern when the shipping and wait times are not made clear. We hope that the resources below help to answer your questions and allow you to place your trust in us to deliver a high quality product and experience.

Order Processing

All orders will be processed and the items sourced prior to fulfillment. We will be providing updates on the fulfillment process, proofs of the physical items, and updates on shipping and packaging via our social media here. You will receive a preliminary email to confirm your order and then a follow-up email when your order has shipped/been sent out. 

Digital orders will be fulfilled once all physical orders have been sent out. Digital copies and bundles will be sent via Email. Please make sure that the email you use when placing your order is the one you are comfortable with us sending your digital goods to. 

Shipping Rates and Delivery Estimates

We offer $7 flat rate shipping to all locations within the United States of America. 

International shipping is a flat rate of $30. Availability of delivery to your country can be checked here, as many mail services are unable to deliver imported packages at this time. 

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Boss B*tch is not responsible for these charges if they are applied and they are your responsibility as the customer.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will let you know your order shipped. 

If you haven’t received your order within 5-10 days (2-3 months int'l) of receiving your shipping confirmation email, please contact us at [email protected] with your name and order number, and we will look into it for you.

Damaged Goods

In the event that your order arrives damaged in any way, please check our Return & Refund Policy before emailing us. Contact us as soon as possible at [email protected] with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

If you have any further questions, please don't hesitate to contact us at [email protected] or via Twitter.